The Heritage Hotel, Autograph Collection, Downtown Dubai Exterior photoThe Heritage Hotel, Autograph Collection, Downtown Dubai Exterior photoThe Heritage Hotel, Autograph Collection, Downtown Dubai Exterior photo
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From82US$ /night
Check-in
30Apr2026Select date
Check-out
01May2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Mohammed Bin Rashid Boulevard The Old Town, Downto, Dubai, United Arab Emirates, 114822
-
Close to the Dubai Fountain
Perfect
9.1
9.3
/10
4.5
/5

Amenities

The Heritage Hotel, Autograph Collection offers a stunning infinity pool overlooking the Dubai Creek and skyline. It includes three unique dining destinations, with The Courtyard providing international bites and refreshing drinks. A dedicated co-working space is available for business travelers needing to stay productive during their stay.

Location

Situated in Dubai Creek Harbour, the hotel provides direct access to the waterfront promenade and scenic 6km cycling path. Guests can explore Dubai Creek Harbour, which includes entertainment zones, cafes, and restaurants just steps from their accommodation. The hotel is conveniently located just 15 minutes from Dubai International Airport.

Wellness

The Heritage Hotel does not feature an on-site spa, but guests can visit The Spa at Address Grand Creek Harbour for holistic wellness treatments. This nearby spa specializes in unique treatments that rejuvenate the mind and body. Wellness seekers can enjoy tranquil waterfront views while indulging in a range of holistic therapies.

Business

Four meeting rooms with natural sunlight are available at The Heritage Hotel, equipped with soundproof walls and top-notch AV technology. The pre-function area offers a convenient space for guests to prepare for events. The hotel's strategic location makes it easily accessible for high-profile conferences.

Family and Pet-Friendly

The hotel provides family-friendly amenities, including dedicated children's activities offered at Qix Club. Pets are welcome; special amenities for furry friends include beds and bowls available on request. The hotel encourages family bonding with spaces and activities designed for all ages.

Highlights

Location: Direct access to the waterfront promenade

Rooms: Infinity pool overlooking the Dubai Creek

Dining: Three unique dining destinations

Business: Four meeting rooms with natural sunlight

Family-friendly: Qix Club for children

“The hotel impressed me with its blend of modern design and Arabian hospitality. Its proximity to the Dubai Mall and Burj Khalifa is a real advantage, and I particularly like that guests consistently praise the attentive staff. Overall, it seems like a well-run, conveniently located base for exploring Dubai.”
Hotel logo
Grace WhitmanContent & Editorial Director at Familyhotels
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Choose from a variety of room types

Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
King Suite Sofa Bed Premier Landmark View
2 persons
520 sq. feet 
1 King-size bed
Shower
Bathtub
Deluxe Twin Room City View
2 persons
345 sq. feet 
2 Single beds
Shower
Bathtub
Deluxe Twin Room Pool View
2 persons
345 sq. feet 
2 Single beds
Shower
Bathtub
Deluxe Twin Room Landmark View
2 persons
345 sq. feet 
2 Single beds
Shower
Bathtub
Click button to see more rooms
Show all rooms
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Availability and pricing for your selected dates

Book your family’s getaway in a snap with up-to-date availability and pricing!

Facilities

Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Great
8.9/10Review score

General

  • No smoking on site
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Locker room
  • Allergy-free rooms
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Coffee shop
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre

Guest Parking

  • Electric kettle

Services

  • Paid airport shuttle
  • Valet parking
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Packed lunches
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Children's buffet

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Infinity pool
  • Rooftop pool
  • Beach umbrellas
  • Sun loungers
  • Pool with view

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Terrace
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Dining Onsite

Explore a delightful array of culinary experiences at The Heritage Hotel, Autograph Collection, where Mediterranean charm meets modern Australian flair. Guests can indulge in authentic flavors across three distinct venues, each offering a warm ambiance and meticulously crafted menus, reflecting the vibrancy of Dubai's dining scene.
The Heritage Hotel, Autograph Collection, Downtown Dubai Restaurant photo

Courtyard

Mediterranean
Ambiance
Warm and inviting, featuring traditional Middle Eastern touches with modern minimalism.
Key Offerings
Savor Halal Mediterranean dishes perfect for lunch and dinner, accompanied by the serene atmosphere of the conservatory's lounge area.
Reservation
No
Open for lunch and dinner; hours vary.

Netz

Australian, Grill/BBQ, South African
Ambiance
Modern and stylish, ideal for both casual dining and elegant gatherings.
Key Offerings
Enjoy Halal steaks and grilled specialties at Netz, making it a great option for lunch and dinner with family and friends.
Reservation
Recommended
Open for lunch and dinner; hours vary.

REEF AND BEEF

Steakhouse, International
Ambiance
Family-friendly and contemporary, suited for a relaxed meal in a vibrant setting.
Key Offerings
Explore a range of international flavors at this all-day dining venue, open for breakfast, lunch, and dinner.
Reservation
No
Open for breakfast, lunch, and dinner; hours vary.

The Heritage Hotel, Autograph Collection, Downtown Dubai Location

Mohammed Bin Rashid Boulevard The Old Town, Downto, Dubai, United Arab Emirates, 114822
Map view
Mohammed Bin Rashid Boulevard The Old Town, Downto, Dubai, United Arab Emirates, 114822
Nearby
Fountain
The Dubai Fountain
1800 ft
Square
Burj Plaza
1600 ft
Bur dubai Building 20
Bastakia Quarter
1800 ft
Mall
Toko Dubai
1500 ft
Gallery
Gallery One
1900 ft
Restaurants
Nezesaussi Grill
400 ft
Sheikh Mohammed Bin Rashid Boulevard Manzil Downtown
The Courtyard
100 ft
Sheikh Mohammed Bin Rashid Boulevard Manzil Downtown Dubai
Ting Irie
500 ft
Retail 1
Distillery Dubai Gastropub
500 ft
Shop 01
Beirut Khanum
400 ft
Sheikh Mohammed Bin Rashid Boulevard Road Opposite Souk Al Manzil
Amore Boulevard Cafe
500 ft
Sheikh Mohammed Bin Rashid Blvd
Karak House
600 ft
Sheikh Mohammed Bin Rashid Boulevard
Social House
2400 ft
101 Dubai - Al Ain Rd Between The Dubai Fountain and Star Atrium
Fume Neighborhood Eatery
800 ft
Al Yahoom St Manzil Downtown Dubai
Mezza House
900 ft
Old Town Burj Dubai Yansoun 9 - Souk Tamer Hind
Sargon Restaurant
1000 ft
Sheikh Mohammed Bin Rashid Blvd
Explore Dubai
Explore Downtown Dubai
Top Attractions
Activities
Dining
Entertainment
The Dubai Fountain
The Dubai Fountain
7 minutes' walk
The world's largest choreographed fountain system offers stunning shows set to music daily. A must-see spectacle.
Burj Khalifa
Burj Khalifa
20 minutes' walk
The iconic skyscraper is the tallest building in the world, featuring breathtaking views and an observation deck.
Dubai Aquarium & Underwater Zoo
Dubai Aquarium & Underwater Zoo
13 minutes' walk
Home to thousands of aquatic animals, this massive aquarium is perfect for families and offers unique experiences.
Souk Al Bahar
Souk Al Bahar
9 minutes' walk
A vibrant marketplace blending traditional and modern shopping experiences, with beautiful views of the Burj Khalifa.
Biking around Downtown
8 minutes' walk
Explore Downtown Dubai on a bike with rental services available nearby. Enjoy scenic views on your urban adventure.
Wellness at The Spa
1 minute' walk
Relaxation and rejuvenation combined at the hotel's spa, featuring soothing treatments and wellness options.
Dubai Garden Glow
15 minutes' drive
A unique theme park featuring glowing installations and family-friendly activities, making it perfect for all ages.
Water Sports at Jumeirah Beach
10 minutes' drive
Thrilling water sports including jet skiing and parasailing are available, providing an exciting day on the beach.
The Courtyard
The Courtyard
1 minute' walk
A chic dining space serving international cuisine, perfect for casual meals or meetings with a cozy ambiance.
Nezesaussi Grill
Nezesaussi Grill
2 minutes' walk
A lively grill with a sports bar atmosphere, offering delicious burgers and international flavors, ideal for a casual night out.
Ting Irie
Ting Irie
2 minutes' walk
A Caribbean-inspired eatery with vibrant décor and signature dishes like jerk chicken, creating a festive dining atmosphere.
Beirut Khanum
Beirut Khanum
2 minutes' walk
Authentic Lebanese cuisine with a delightful menu and a warm atmosphere perfect for family dining or romantic evenings.
Dubai Opera
15 minutes' walk
A stunning venue hosting concerts, operas, and theatrical performances, offering a cultural experience in a spectacular setting.
At.mosphere Lounge
20 minutes' walk
Located on the 122nd floor of Burj Khalifa, this lounge offers an exclusive experience with panoramic views and fine dining.
Soho Garden Dubai
10 minutes' drive
An upscale nightlife venue with live music and vibrant ambiance, perfect for nightlife enthusiasts and casual gatherings.
Dubai Mall Indoor Cinema
10 minutes' walk
Catch the latest movies in a luxurious setting within Dubai Mall, featuring comfortable seating and special screenings.
Tips on navigating the city
City Centre
Dubai27 min  ·  1.4 mi
Airports
Dubai Creek SPB (DCG)19 min  ·  7.6 mi
Dubai (DXB)43 min  ·  17.5 mi
Train
Business Bay Station17 min  ·  4600 ft
Underground
Burj Khalifa / Dubai Mall18 min  ·  5000 ft
Bus
Bus stop5 min  ·  1400 ft
Get access to exclusive early booking discounts for your family’s upcoming getaway
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the hotel rooms for free.
Breakfast
The hotel offers a full breakfast at the price of AED 125 per person per day. 
Children & extra beds
Maximum capacity of extra beds in a room is 1. 
Pets
Pets are not allowed.
Languages
English, Russian, Arabic, Hindi, Tagalog / Filipino
Year renovated:
2007
Number of floors:
9
Number of rooms:
197
Former name
Al Manzil

Family-focused reviews and ratings

Read feedback from other families who have stayed to ensure you make the right choice.
Review summary
Based on recent reviews
Powered by AI
The Heritage Hotel enjoys a fantastic location within walking distance of Dubai Mall and Burj Khalifa, with many guests appreciating this convenience. The spacious rooms are frequently mentioned as a highlight. Some guests have noted issues with bathroom conditions like low water pressure. the hotel offers a great breakfast and an open-air area to enjoy, with options like Caesar salad with chicken proving popular.
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Review score
Based on 1927 verified reviews
9.2/10
Perfect
93%
Recommend
Location
9.7/10
Staff
9.4/10
Breakfast
7.4/10
Paid Wi-Fi
8.0/10
Pros
City view
Courteous staff
Immaculate hotel
Cons
Door noise
Smoking restrictions
Guest reviews
based on 1927 reviews
9.2/10
based on 3789 reviews
9.1/10
Nathan from Canada
Single
deluxe twin room city view
4 nights in November 2025
|
Reviewed:February 17, 2026
9/10
great temperaturelemonade selectiongood beverages
the open air restaurant maintained great temperature control. the lemonade selection was satisfactory. i found the beverage options good.
i noticed the windows needed thorough cleaning.
0 Helpful
Billy from United States
Business traveller
Deluxe King Room Landmark View
3 nights in November 2025
|
Reviewed:January 25, 2026
9.5/10

Was great

early check-ingenuine servicerestaurant music
The staff were attentive. Nilo and Chandra provided early check-in and even secured coffee while preparing my room. They also printed urgent documents and helped pass documents to my business partner before my flight. This genuine service.
The noise from the road and the restaurant music was noticeable in my room. The music continued past midnight, which i found a little disruptive. Otherwise, my stay was mostly fine.
Service
10/10
Ms. Naema at the front desk displayed utmost professionalism and respect at all times. She had kindness and dedication that stood out. Staff ensured comfort and care .
Facilities
9/10
The hotel had excellent cleanliness, and everything was well kept. There was a courtyard cafe, a wide open and calm space for relaxation. The hotel location is really convenient.
0 Helpful
|
Show more
Benoît from France
Business traveller
deluxe twin room city view
3 nights in November 2025
|
Reviewed:January 03, 2026
5/10
good locationold roomsbroken ac
the location are good to walk to the mall nearby.
the rooms looks pretty old. the ac didn't work well and it got hot in the room. i called about it but nothing was fixed.
0 Helpful
Juliet from United Kingdom
Family with children
Deluxe Twin Room City View
3 nights in November 2025
|
Reviewed:December 30, 2025
7/10
easy walkcomplimentary waterroom servicesmall roomineffective air conditioningmissed cleaning
the location was really good, with an easy walk to the mall. my room included complimentary water bottles everyday, which i appreciated. i also liked the availability of room service, it was convenient.
my room was quite small, and it felt a bit cramped. the air conditioning in the room was not effective i felt very warm at night. housekeeping missed cleaning my room one day, that wasn't good.
0 Helpful
Jordan from United States
Couple
Deluxe King Room Landmark View
4 nights in November 2025
|
Reviewed:December 20, 2025
9/10

Really good Staff and Service

friendly staffquick service
I especially appreciated the staff's friendliness. Neamat at the reception was lovely. The room service was super quick.
0 Helpful
FAQs
About The Heritage Hotel, Autograph Collection, Downtown Dubai
How far is the The Heritage Hotel, Autograph Collection, Downtown Dubai from the city centre?
Dubai city centre is reachable within a 25-minute walk from the The Heritage Hotel, Autograph Collection, Downtown Dubai.
What popular attractions are closest to the 4-star The Heritage Hotel, Autograph Collection, Downtown Dubai?
Guests of the 4-star The Heritage Hotel, Autograph Collection, Downtown Dubai can visit Toko Dubai (only a 6-minute walk from the accommodation), or the massive Dubai Fountain placed 7 minutes' walk away.
Is airport shuttle provided by the 4-star The Heritage Hotel, Autograph Collection, Downtown Dubai?
Airport shuttle which will take you to the 4-star The Heritage Hotel, Autograph Collection, Downtown Dubai with a 20-minute drive is among the services offered by the property. Please inform the staff about your estimated arrival time.
Can we park our car at the hotel?
Yes, the hotel offers a charging station for electric vehicles on site.
How much does a room at the Dubai hotel cost?
The price for a room in the Dubai hotel starts at $82.
What are the room types offered by the 4-star The Heritage Hotel, Autograph Collection, Downtown Dubai?
The 4-star The Heritage Hotel, Autograph Collection, Downtown Dubai provides such room types as Landmark King Suite, Deluxe King Room, and Deluxe Twin Room.
Does the Dubai hotel offer special amenities for people with disabilities?
Yes, at the Dubai hotel there are rooms with accessible facilities, accessible bathrooms, and wheelchair access available for guests with special needs.
Does The Heritage Hotel, Autograph Collection, Downtown Dubai provide business facilities?
Yes, The Heritage Hotel, Autograph Collection, Downtown Dubai comprises a meeting room and a business centre as well as conference facilities and a photocopier.
Which facilities does the The Heritage Hotel, Autograph Collection, Downtown Dubai provide?
Top locations of the The Heritage Hotel, Autograph Collection, Downtown Dubai include a luggage room and a lobby area, whereas guests' safety will be ensured with 24-hour security and a luggage locker.
Is swimming pool available at the 4-star The Heritage Hotel, Autograph Collection, Downtown Dubai?
Yes, there is an outdoor swimming pool as well as sun loungers at the 4-star The Heritage Hotel, Autograph Collection, Downtown Dubai.

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